Introducing Service Station-Based Capacity Management in Order Throttling

Service Station-Based Capacity Management will allow restaurants to implement throttling thresholds on a granular level, taking into account the capacity and availability of each service station. Whether it's burgers, pizzas, or other offerings, orders are assigned to specific service stations based on their respective capacities and availability.

Key Features and Functionality

• Capacity Evaluation: Businesses can define the capacity of each service station for different timeslots. For example, the Burger Service Station may have a capacity of 25 burgers per slot, while the Pizza Station has a capacity of 15 pizzas

• Dynamic Assignment: Orders are dynamically assigned to the next available slot that meets the requirements of the ordered items. For instance, if the Pizza Station is at full capacity but the Burger Station has available slots, an order containing both burgers and pizzas can be allocated to the burger station

• Manage Order Processing Capacity: Businesses have the option to mark a service station as offline if the capacity is full or allow unlimited orders for a specific service station during the designated time frame

Benefits of Service Station-Based Capacity Management

• Optimized Resource Utilization: By aligning order throttling with service station capacities, businesses can ensure efficient utilization of resources, greater control over operations, adapt to fluctuating demand and resource constraints and minimize bottlenecks in the order fulfillment process

• Increased Revenues: Prepacked orders can be fulfilled irrespective of service station capacity leading to less rejections and increased revenues

• Enhanced Customer Experience: Customers benefit from a smoother ordering process, with orders intelligently distributed across available service stations to minimize delays and maximize satisfaction

Service Station-Based Capacity Management represents a significant enhancement to our order throttling functionality, empowering businesses to streamline their operations and deliver a superior experience to their customers. By leveraging this feature, businesses can strike the perfect balance between resource optimization and customer satisfaction, driving growth and success in today's competitive market.